Frequently Asked Questions

Al Warsan holding area is a place where contactors and exhibitors must go to obtain a pass that will allow them to proceed to the DWTC marshalling yard.  Here, they will be given a queuing number which is a token that will allow them to proceed to DWTC. The reason behind this is to control the traffic by not allowing all trucks to proceed to the venue all at the same time that may cause major blockage on the road.

Marshalling yard is the back entrance used by contractors and exhibitors to bring in their materials inside the DWTC. Only trucks with a token obtained from Al Warsan holding area are allowed to enter the marshalling yard. Also be advised that only vehicle trucks will be given access. Personal cars in the form of sedan, SUV etc. will not be permitted to enter the marshalling yard.

Space only contractors can access the halls on the first day of build-up. Please check the show’s timetable for the specific dates.

Shell scheme exhibitors are advised to access the halls on the last day of the build, where the stands are already completed.

In general, all stand construction materials may be removed at 7PM on the last day of the show when the show closes until 6PM the following day. However, for smaller shows, this may vary. Please contact the Operations Team for the exact dates.

The maximum height, including hanging banners, is 6 meters.  However, in cases where the stand is located in a low ceiling area, the maximum height will be 4 meters.

Electricity is only required during build up and show days. This only applies to space only exhibitors. 

It is advisable to acquire insurance for your own protection.  However, this is not mandatory. But one should take into consideration the repercussions of not having an insurance as the organiser will not be responsible if anything happens.

For any freight requirements, we advise all exhibitors to contact our official freight forwarders for both local and international shipments.  Kindly note that it is not mandatory to use their services.  Exhibitors may use a freight forwarder of their own choosing.  However, any onsite freight handling are to be coordinated with Airlink.

Registration counter/(s) can be found outside the hall/(s) where badges may be collected. The earliest time of collection is on the first day of build up at 1 PM.

A master clean will commence before the show opens.  However, cleaning is not provided in the succeeding days during the duration of the exhibition.  Cleaning may be ordered directly from DWTC by visiting their website https://www.eventplus.ae and by choosing the specific show from the list.

Please visit the DWTC website https://www.eventplus.ae and choose the specific show from the list. From there, you can place the catering order and access all the different services that DWTC is offering.

Wi-Fi may be purchased directly from DWTC by accessing https://www.eventplus.ae

• Happiness Street Parking Overflow A & B – Free
  Opposite Convention Gate and Novotel World Trade Centre

• Happiness Street Multi-Storey Parking (covered) - Paid (AED 10 / hour)
  Opposite Convention Gate and Novotel World Trade Centre

• Multi-Storey Car Park Level 3 – 6 (covered) - Paid (AED 10 / hour)
  Behind Sheikh Rashid Hall

• Sheikh Rashid Tower Multi-Storey Parking (covered) – Paid (AED 10 / hour)
  Next to Sheikh Rashid Tower

• Arena Plaza Valet Parking (open) - Paid (AED 55 for first 2 hours and AED 20 per succeeding hour)
  Beside Arena Hall / Hall 1 / Za'abeel 3

• Za'abeel Plaza Parking (open) - Paid (AED 55 for first 2 hours and AED 20 per succeeding hour)
  Beside Za'abeel Halls 4-6

• Exhibition Plaza Parking (open) - Paid (AED 55 for first 2 hours and AED 20 per succeeding hour)
  Across Ibis World Trade Centre

Click here to learn the best ways to travel to the venue using public transport.

All halls are inside the vicinity of DWTC. Please click here for more information about the venue.

Airlink is located in concourse 1, outside Hall 2.

This is located in Hall 6.

This will vary depending on the show’s tenancy as we do not use the same halls on every show. Please contact the Operations Team for the specific location.

Safety vests may be purchased from DWTC in Hall 6.

Please contact our in-house Travel & Hospitality Desk traveldesk@uae.messefrankfurt.com for information regarding visa requirements and processing.

We have preferred hotels exclusive for the show. Please contact our in-house Travel & Hospitality Desk at traveldesk@uae.messefrankfurt.com  for reservations and assistance.